Room Types
Available from
Mon 20 Jul 2026
to
Tue 21 Jul 2026
About This Hotel
Shangri-La Surabaya
Shangri-La Surabaya
Never miss a single attraction in Surabaya when staying at Shangri-La Surabaya. Getting around in Surabaya is easy when staying at this hotel, strategically placed right in the heart of the city.
Have a hassle-free trip while enjoying the services and amenities offered by Shangri-La Surabaya. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Surabaya even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Shangri-La Surabaya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Shangri-La Surabaya from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Shangri-La Surabaya even come with extra design features such as a separate living room. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Shangri-La Surabaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're selective about eating, don't worry! Shangri-La Surabaya has a selection of cuisine types including kosher and halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Recreational facilities at Shangri-La Surabaya are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing. Engage in some easy evening fun with other guests with the hotel's ping-pong table, tennis court and golf course on site. Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Shangri-La Surabaya is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 4.0 km away.
Reasons to stay here
Facilities at this hotel are rated higher than 94% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.
What's Included
Check-in/Check-out
Check-in from: 14:00
Check-out until: 12:00
Extras
Breakfast charge (unless included in room price): 332750 IDR
The property
Non-smoking rooms/floors: no
Number of bars/lounges: 2
Number of floors: 17
Number of restaurants: 6
Number of rooms: 380
Room voltage: 220
Year property opened: 1995
Most recent renovation: 2018
Child Policies
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.
Facilities & Amenities
Free WiFi
Available throughout
Activities
Tennis, Sauna, Gym
Highlights
Located in heart of Surabaya
This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings
Location
Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, Indonesia, 60256, Surabaya Center, Surabaya, Indonesia, 60256
Guest Reviews
8.7
Excellent
Guest score out of 10
★
★
★
★
★
“The staff is very friendly and facilities are so complete in this hotel.”
— Wan Chin
, Malaysia
“Room and facilities are great.”
— Rodney
, United States
“Clean facility, kind and well-trained staffs.”
— Yusuke
, Indonesia
“Nice hospitality by all staffs, especially kids activity is fun and helpful.”
— Yusuke
, Indonesia
“The ambience, the decor, the cleanliness.”
— Samto
, Indonesia
